FAQs

Here is some helpful information that provides answers to frequently asked questions about self storage.

Getting Started
Unit size - A quick assessment in the number of rooms of furniture is a good method to determine the size that's right for you. Even portions of rooms work, i.e. ½ a living room, ½ a bedroom, kitchen & bathroom items = two rooms worth.

Storing cars, boats or RV's - Outside storage is available in sizes up to thirty-five feet.

Length of stay - Storing for six months or less puts a greater importance on quick, easy access, preferably drive up access, without hallways to navigate, or elevators to use. Longer term rentals makes pricing the bigger issue. Our second level units are priced lower, with large access ways to the two door elevator. Since you're only going to move in once, the additional time it takes will save you money on each month you stay.

Climate controlled - Some items must be temperature/humidity regulated, but for the most part it's just a matter of preference. See helpful hints.

When to start - Reserve early. One to two weeks guarantees a choice of units, though we are Edison's largest, we always have something available. Plan ahead, truck rentals are seasonal and there're most used on weekends. We have access till ten every night so you can move during the week.

Visit the site - office hours are from 8 am to 6 pm Monday thru Saturday. We will show you the space that's right for you. Our knowledgeable staff is here to help. With experience and commitment to serving the community, our management staff has rented ten thousand units over the last fifteen years. Let us help pick one for you!

Helpful Hints
Weather - check the weather for moving day. Move during the week- trucks are more readily available on weekdays rather than weekends.

Packing supplies - make your storing easier and less time consuming while you protect your property with a variety of items. Prepare your furniture- wax the wood, cover the fabrics, oil the metal (3 in 1 with rag). If you can't box it, bag it. If you can't bag it, cover it (see our storage supplies). Always put your largest items in first.

Used clothing - clothing stored for more than 1 year can yellow. Thoroughly wash, fold and if possible, vacuum seal. This will prevent enzymes form attacking your clothing.

Refrigerators - must be defrosted and cleaned. Frost free will need 3 days, otherwise a puddle will form in your unit. Also, make sure the doors are open!

Food - DO NOT STORE FOOD! Even spices can attract bugs! Be sure all kitchen equipment is clean.

Your Unit, Your Property - All too often our customers store things for other people- If they don't want it now, they won't want it later. If they really want it, let them get their own unit.

Automatic Creditcard Payments - Never rely on others to take care of your unit for you. If you are going overseas, simply E-mail us and we can charge your Visa/Mastercard.

File Storage - When archiving files, always use file storage boxes. Label them and don't forget destroy dates. Never stack more than 5 high and use shelving if possible.

Climate Control - Antiques, artwork, pianos are some of the items best stored in climate controlled units. Any items that are sensitive to temperature & humidity changes should also be stored in climate controlled units.

Insurance - while you store here, you may be covered under your homeowners policy or your apartment rental insurance. Call your agent to find out. If your insurance does not provide you with the coverage you need, insurance is available thru Tenant One Customer Insurance www.tenantone@minico.com.


724 Old Post Road - Edison, NJ 08817
Phone: 732-494-4850

Office Hours:
Monday - Saturday
8:00 a.m. - 6:00 p.m.
24/7 Customer Support
Service Available in Your Area

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